Zendesk
Zendesk is a web-based support software that allows you to provide support to your customers. For further information, visit the official website.
How to Connect
There are two ways to connect to Twitter: via the Sources connection wizard in the Web UI (recommended), or using SQL statements in the CData Virtuality Studio or the Code Editor in the Web UI. Here, we describe the first way; for the second way, see the subpage.
1. Go to the Sources tab and click + New Source:
2. 2. Find the Zendesk button in the list of connectors or type ‘zendesk’ in the search field:
3. Enter the required data and click Connect:
Usage
The Zendesk APIconnector introduces a new virtual schema zendesk that contains the following stored procedures:
In addition to these public API procedures, there are numerous views in another virtual schema zendesk that shows an exemplary usage of the public API:
If not needed, you can delete all the example views directly by dropping zendesk.